
No Refund No Return Policy
To maintain the highest standards of safety, hygiene, and professional skincare care, all retail product sales are final.
Due to the nature of medical-grade skincare and cosmetic products, we do not offer refunds, returns, exchanges, or store credit on any retail products—whether opened or unopened—once they leave our premises.
Because every skin type and treatment plan is unique, we strongly encourage all clients to consult with a licensed aesthetic professional prior to purchasing any product. Our team is available to assist with product selection to best support your skin health, treatment goals, and home-care routine.
Adverse or Allergic Reactions
In the unlikely event of a suspected allergic or adverse skin reaction, the product should be discontinued immediately. Our team may provide guidance on appropriate aftercare and next steps. Monetary refunds are not issued. Any accommodation, if offered, is at the sole discretion of the provider and is not guaranteed.
Individual results and skin responses may vary. By purchasing retail products from DeJon Aesthetics & Wellness Center and AVO Medical Aesthetics, you acknowledge and agree to this policy.
Thank you for trusting us with your skin health. We appreciate your understanding and continued support.
Policies are subject to change without notice.
Please ask a team member if you have any questions prior to purchase.
